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Return Information
Return Policy:RETURNS: New and unused products may be returned within 30 days of shipment (45 days during the holidays). The items need to be in the original packaging and re-sellable as new. We reserve the right to charge up to a 15% re-stocking fee on returns based on the above requirements or we may simply deduct the price of shipping the item to you. If the items are returned un-used and in the original package we DO NOT charge any fee. We do not refund the original shipping fee.
Please note we do not offer exchanges.
To expedite your return, please include your name, address, and phone number. Please include the original packing list if possible. There is no need to contact us to get a return authorization. Simply get the knife back to us and we'll take care of it. Please allow 1 week to process the return once it arrives.
Finally, if you are a serial returner we reserve the right to refuse service.
Send Returns to:
Chefknivestogo
5980 Executive Dr. Suite D
Fitchburg, WI 53719
